Terms and Conditions for IN HARMONY products
by Kayla Renner
Provide a Secure Delivery Location
We ship to the location that you provide. This should be a secure location where packages cannot be stolen. The US postal service only insures packages that have been destroyed in their care. Do not expect for the US postal system to insure stolen packages. We use priority mail to track packages to the location that you input. They can be stolen and are not thereafter insured. Kayla Renner is not obligated to file claims for stolen packages.
No Exchanges or Returns On IN HARMONY products by Kayla Renner
Any returned products are destroyed. If we were dealing with clothing or widgets, returns would not be an issue; however, herb formulas to be consumed are a different story. We would not be comfortable shipping a product to you that has been out of our control; therefore, we are unable to issue refunds or exchanges of opened or unopened bottles of herbs.
We do not offer a "money-back" guarantee either. We provide high quality herb formulas as described. We cannot guarantee that herbs will work the way you are hoping any more than your pharmacist can guarantee that a pharmaceutical will work for you, or accept returned medications. Obviously, if we make an error in your order we will exchange the incorrect formula for the one that you ordered and pay for the returned item shipment.
Our formulas contain only herbs that have been consumed safely for hundreds, if not thousands of years; however, we cannot guarantee that they will agree with you or that you have not developed an allergy to any of these herbs. If you have food allergies, food intolerance, or gluten intolerance, we suggest that you consults with your physician or go to www.naet.com before beginning an herbal regimen.
We accept returns of un-opened undamaged topical products for 15 days from the date of purchase. Buyer must pay shipping in both directions. Any products purchased in bulk will incur a 20% restocking fee if returned. Any purchase of products "on sale" is final.
You you can cancel your order with 100% refund if you contact us within 24 hours of your order being placed if you contact us at Info@kaylarenner.com with order number and we will issues a full refund which will show back on your statement within 7-10 business days.
ALL INQUIRES SENT TO US WILL BE RESPONDED TO WITHIN 24-48 HOURS.